Shipping and Delivery

Local (Singapore):

  • Free for local orders S$50 and above, safe, reliable, 2 to 3 working days, payment processed in advance.
  • $5 for orders below $50. An sms will be sent by the courier with your tracking number so you can check the status of your parcel.

Overseas Delivery

    • The rate charged by our third party courier is based on a combination of two factors: the weight of the parcel sent to you and the zone where you are situated.
      • Zone 1, $10(Malaysia & Brunei)
      • Zone 2 $15(Countries in Asia & the Pacific except Australia, Japan and New Zealand)
      • Zone 3 $20(Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East)

Packing Your Parcels

  • We take care in packing your parcels before shipping.
  • All items will be processed with the upmost care.
  • Large orders with multiple or odd-sized items are packed into double-walled brown boxes. There are no handling charges.

Contact zhaionline@zhai.com.sg if you need further clarification.


Please note that delivery times are estimates as given to us by EasyParcel.
Delays are beyond the control of Zhai Pte Ltd.
Parcels are subjected to customs inspection and clearance.
Import duties are beyond the control of Zhai Pte Ltd.